"The thing I love the most about her is she gets down to details and mentors us through the HOW part as most often the success of an initiative is how meticulously it’s detailed. Her keenness to get into the trenches along with the founders is of great support."
"Sandy is a unique blend of deep end customer focus, commercial acumen and deep technical knowledge. She led the formation of a large global team across Oracle and Jetstar, aligned everyone to a vision and delivered simply outstanding work for our customers and our business "
"Sandy is truly a customer champion and advocate. . When I need to create an experience that brings direct value and actionable insight, that compels customers to deepen relationships with our senior leaders, I look to Sandy."
"Sandy is an inspirational and hands-on advisor who stretched our boundaries for product market fit (PMF) and instrumental with key introductions. Sandy is sharp and precise in her advice and is laser focused on driving revenue growth. She is the best business advisor I’ve ever had."
Is your team surprised by customers' cancellation (churn)?
Are your customers leaving due to poor product fit, cost, or lack of perceived value?
Are some of your strategic accounts at risk due to new stakeholder or leadership change?
Are your customers complaining about the difficulty to implement and use your product?
Do they feel like you don't listen to their feedback?
Have they expressed frustration about your roadmap or bug fixes?
How do you measure the revenue contribution from your advisory boards, office hours, communities, voice of the customer (VoC) and other customer engagement programs?
How do you streamline all the various sources of data to drive insight for the functional teams?
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